Customer care

Contact customer care

For product, delivery or return enquiries, contact support@nicokick.shop.

For a return enquiry, include your order reference if available and a description of the issue. You may request a return within 30 days of receipt for an item damaged in transit, defective or sent incorrectly. The merchant pays return shipping for approved returns. Non-quality returns, including change of mind or dislike, are not accepted.

Customer care provides the return address only after approving your return request. Do not send goods before approval or to an unconfirmed address.

Read our shipping and returns policy, gift-box questions and size guide.

Store operator

Summit Fire UK Ltd