Gift-box questions
What does a gift box include?
Check the product description for the box’s pack quantity and included pieces. Gifts, ribbons, inserts, tissue and other styling accessories are included only when the description lists them.
How should I measure my gift?
Arrange the gift with the padding or insert you intend to use. Measure the longest, widest and highest points of the complete arrangement, then compare them with the usable interior measurements of the selected box.
Are exterior measurements the usable space inside?
Exterior dimensions describe the outside. Folded edges, board, closures, trays and inserts can reduce usable space. Compare internal measurements with the room your gift needs.
What do Small, Medium and Large mean?
Size labels vary by product. Check the measurements and stated units of your selected product and variant. If you need help choosing a size, see the size guide or contact support@nicokick.shop.
What do the photographs show?
Product photographs show the listed product and its styling. Check the description for included pieces and the selected variant’s details. Homepage photographs provide gift-giving inspiration; see photography credits.
Where do you ship?
The shipping policy covers the United States and Canada. Read our shipping and returns policy for the full details.
How much is shipping?
Shipping charges and thresholds are in USD. The qualifying amount is the merchandise subtotal after discounts, excluding tax and shipping. United States shipping is free at USD 59.99 or more and USD 9.99 below that amount. Canada shipping is free at USD 99.00 or more and USD 9.90 below that amount.
What are the processing and transit estimates?
Processing is estimated at 1–2 business days. After processing, transit is estimated at 3–7 business days for the United States and 3–9 business days for Canada. These are estimates, not guaranteed arrival dates.
Which returns are accepted?
You may request a return within 30 days of receipt for an item damaged in transit, defective or sent incorrectly. The merchant pays return shipping for approved returns. Non-quality returns, including change of mind or dislike, are not accepted.
How do I obtain a return address?
Email support@nicokick.shop to request approval. Customer care provides the return address only after approving your return request. Do not send goods before approval or to an unconfirmed address. Read the shipping and returns policy for the complete policy.